Friday, February 10, 2017

Outreach Assistant / CNS Network / Garden Grove, CA

CNS Network /Garden Grove, CA

Collaborative Neuroscience (CNS), a large clinical research company, seeks a full-time Outreach Assistant.The candidate should have an interest in working with potential patients interested in joining a clinical study. This position can be in the Neurology Outreach Dept. working with patients suffering from neurological and/or general health conditions or in the Psychiatric Outreach Dept. working with patients suffering from mental health conditions.

The Outreach Assistant is responsible for organizing and updating the outreach logs and the database, coordinating/scheduling appointments generated by Community Outreach Coordinators and coordinating payments to Community referral sources with direct supervision of the Recruitment Manager.

Essential Duties:


Keep track of potential study participants scheduled by Community Outreach Coordinators and outreach clinic staff, including data entry into the database
Generate daily log of Community referral outcomes
Set up appointments for potentially qualified Schizophrenia, ADHD, Depression and Bipolar Disorder participants generated by the Community Outreach Coordinators, including entering patient data into the database
Provide patient status updates to Community Outreach Coordinators, and follow up with Community patients and referral sources, as instructed by the Community Outreach Coordinators
Confirm appointments of patients generated by Community Outreach Coordinators for the following business day, verifying all pertinent information, including, but not limited to address, medication, appointment time, and transportation
Gather pre-existing medical records and medical history for potential patients as required by study protocol
Gather and maintain W-9 forms for all referral sources generated by the Community Outreach Coordinators
Send out medical release forms to hospitals and/or private clinics to obtain medical records for potential clinical trial participants
Develop and maintain a marketing plan for Community Outreach Coordinators, including assistance with developing/setting up new leads
Other administrative duties as assigned by the Outreach management team

Generate a monthly report of payments to be made to Community referral sources under the supervision of the Recruitment Manager and the CFO

Computer skills (Microsoft Office, Outlook, and AddressTwo)
Excellent organization and problem-solving skills
Effective time management skills
Great communication skills, including phone skills
Team player
Analytical thinker
College degree preferred
Research experience preferred

Marketing/business development
Hospital, clinic, clerical or academic setting
Database management
CNS is a leader in the clinical research industry and conducts a multitude of studies in the areas of psychiatry, neurology, and general health. The company is employee-centered and operates under an Employee Stock Ownership Plan (ESOP). For general information, visit the website

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